I had ordered a dining set from Home Furnishing Company. First, it took close to a month before the set arrived.
Anyway, while I was there at the store picking up the dining set, I asked about the refund policy. The Manager, Ron Smith, said there was none. I immediately asked that they take the furniture out of my truck. The manager said that will be a 20% restock fee.
I rejected that on the grounds that the goods were unopened and untouched; and that they were not "restocking" anything. ROn called the cops and informed me that if I uttered a single word, he will have his boys throw me out of the store. I left to prevent any physical harm on myself. and as soon as the cops came, the cops asked that they take the stuff and give me a refund.
Guess what, they charged $321.16 for a 1205.78 purchase - - which is even more than 20%.
While I prepare my complaints to the appropriate agencies, it is imperative that the public is informed about their unscrupulous tendencies.
I was pretty much robbed of 321.16 by Home Furnishing Store in broad daylight. STAY AWAY FROM THEM!!!
Monetary Loss: $321.